To resolve this issue, you can increase the vCenter Server and ESXi/ESX host timeout values. Three hours (10800 seconds) is generally sufficient, but in some environments, you might need to increase the timeout values to a longer period.
To increase the vCenter Server timeout value:
vpxd.cfg
file. The default location is:
C:\Documents and Settings\All Users\Application Data\VMware\VMware VirtualCenter\vpxd.cfg
C:\ProgramData\VMware\VMware VirtualCenter\vpxd.cfg
vpxd.cfg
file in a text editor.</config>
tag:vpxd.cfg
file already has a section for the <task>
tag, place the <timeout>
edit in the existing <task>
section to avoid duplicate section tags. If you have duplicate section tags, the VMware VirtualCenter Server service may not start.<task>
<timeout>10800</timeout>
</task>
<vmomi>
<soapStubAdapter>
<blockingTimeoutSeconds>10800</blockingTimeoutSeconds>
</soapStubAdapter>
</vmomi>
To increase the ESXi/ESX timeout value:
vpxa.cfg
file./etc/opt/vmware/vpxa/vpxa.cfg
/etc/vmware/vpxa/vpxa.cfg
vpxa.cfg
file in a text editor.<task>
and</task>
tags:<timeout>10800</timeout>
<vmomi>
and </vmomi>
tags:<soapStubAdapter>
<blockingTimeoutSeconds>10800</blockingTimeoutSeconds>
</soapStubAdapter>
In Update Manager 4.0 Update 2 and later, the default timeout period is 10 hours. You can change the default 10-hours timeout period using the <PatchTaskTimeoutSeconds>
tag in the vci-integrity.xml
file.
Note: The <PatchTaskTimeoutSeconds>
tag is not present in earlier versions of Update Manager.
vci-integrity.xml
file.C:\Program Files\VMware\Infrastructure\Update Manager
C:\Program Files(x86)\VMware\Infrastructure\Update Manager
vci-integrity.xml
file in a text editor.<PatchTaskTimeoutSeconds>
tag:<PatchTaskTimeoutSeconds>timeout_value_in_seconds</PatchTaskTimeoutSeconds>
services.msc
and press Enter.
While running scan operation in vLCM, sometimes scan opreation times out, which could be network delay/issues. vLCM scan can timeout on preconfigured value. Customer should have an option to extend this timeout value as per the need.
By adjusting the field "ScanTaskTimeoutSeconds" field in /usr/lib/vmware-updatemgr/bin/vci-integrity.xml and restarting the Update Manager service.