Enabling Enhanced Linked Mode with cmsso-util fails at "registering infra services"
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Enabling Enhanced Linked Mode with cmsso-util fails at "registering infra services"

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Article ID: 312328

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Updated On: 04-17-2025

Products

VMware vCenter Server

Issue/Introduction

Enabling Enhanced Linked Mode with cmsso-util domain-repoint fails at "registering infra services"

 
 
/var/log/vmware/cloudvm/cmsso_util.log

YYYY-MM-DD HH:MM:SS INFO cmsso_util End point xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx already exists
YYYY-MM-DD HH:MM:SS INFO cmsso_util Running command ['/usr/java/jre-vmware/bin/java', '-Djava.security.properties=/etc/vmware/java/vmware-override-java.security', '-cp', '/usr/lib/vmware/common-jars/commons-logging-1.1.3.jar:/usr/lib/vmware/common-jars/slf4j-api-1.7.30.jar:/usr/lib/vmware/common-jars/httpclient-4.5.3.jar:/usr/lib/vmware/common-jars/httpcore-4.4.6.jar:/usr/lib/vmware-sca/lib/lookup-client.jar:/usr/lib/vmware-sca/lib/*:/usr/lib/vmware-sca/lib', '-Dlog4j.configuration=tool-log4j.properties', 'com.vmware.vim.lookup.client.tool.LsTool', 'reregister', '--url', 'https://<VC-IPorFQDN>:443/lookupservice/sdk', '--user', 'administrator@vsphere.local', '--id', 'xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx', '--spec', '/storage/domain-data/service-phase-data/specs/xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.spec', '--password', '*****CENSORED*****']
YYYY-MM-DD HH:MM:SS INFO cmsso_util lstool register services failed: 1
YYYY-MM-DD HH:MM:SS INFO cmsso_util Failed to register services during repointing
YYYY-MM-DD HH:MM:SS INFO cmsso_util ESC[91m FailedESC[0m
YYYY-MM-DD HH:MM:SS ERROR cmsso_util Failed to Re-install PSC services
YYYY-MM-DD HH:MM:SS INFO cmsso_util Embedded Domain Repoint Service Command Phase Failed. Please check logs
YYYY-MM-DD HH:MM:SS INFO cmsso_util Failed executing <cis.service_data.DcServicesCommand object at 0x7f3d85515510>
YYYY-MM-DD HH:MM:SS ERROR cmsso_util Re-pointing operation has failed during execution mode.
YYYY-MM-DD HH:MM:SS INFO cmsso_util ESC[91mRepoint failed. Restore from backupESC[0m

Environment

VMware vCenter Server 7.0.x

VMware vCenter Server 8.0.x

Cause

Registration fails due to services registration register operation is failing.

Resolution

NOTE : Please backup the vCenters before proceeding further and VMware vCenter in Enhanced Linked Mode pre-changes snapshot (online or offline) best practice

1. Back up the following file: /usr/lib/vmware/site-packages/cis/service_command_utils.py 
    cp /usr/lib/vmware/site-packages/cis/service_command_utils.py /storage/core/
2. Edit the /usr/lib/vmware/site-packages/cis/service_command_utils.py file and change the string 'reregister' to 'register' in the below line
 
    231         if line in dest_service_ids:
    232             log_and_print('End point %s already exists' % line)
    233             cmd = ['reregister', '--url', ls_url, '--user', admin_user, '--id', line,  <======= Change reregister to register
    234                    '--spec', spec_file, '--password', admin_pass]
    235         else:
    236             cmd = ['register', '--url', ls_url, '--user', admin_user, '--id', line,
    237                    '--spec', spec_file, '--password', admin_pass]

3. Restart vCenter services 
4. Retry cmsso-util repoint again