Root partition is full on Chargeback Appliance 8.16 or earlier

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

• The Chargeback appliance is crashing
• The Chargeback user interface is not accessible
• When running the following command:

docker ps
  
  The vmware/vrops-vcd-tenant-app-ui  and vmware/vrops-vcd-tenant-app-db-cassandra docker containers shows as restarting
  
  
• After running the following command on the Chargeback appliance, the root partition is full or 100%:
  
  df -h 
  
  

 

Environment

VMware Chargeback 8.X

Cause

• Existence of old images in /var/lib/docker/overlay2
• ovfEnv.xml file is 0KB

Resolution

If the root partition (/) is full:

1. 1.  Reboot the appliance by running this command :

reboot -f
      
      
   2.  Log into the Chargeback appliance as root via SSH or Console, pressing ALT+F1 in a Console to log in
   3.  Run the command to list the images
      
      docker images -a
      
      
   4.  Run the command to remove old images
      
      docker image prune -a
      
      
   5.  Reboot the appliance
      
      

If the ovfEnv.xml file is 0 KB

1. 1. Please see the following KB - Chargeback/Tenant App UI container stuck in restarting state