Chargeback/Tenant App UI container stuck in restarting state
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Chargeback/Tenant App UI container stuck in restarting state

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Article ID: 312232

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Updated On:

Products

VMware Aria Suite

Issue/Introduction

Symptoms:

Chargeback/Tenant App UI container stuck in restarting state


Environment

VMware vRealize Operations 8.x

Cause

ovfEnv.xml file was 0kb

Resolution

Login to vCenter web client

  • Click on Configuration -vAPP Option - View OVF environment
  • Copy the full content

 

SSH into Chargeback Appliance.

 

  • vi /opt/vmware/etc/vami/ovfEnv.xml
  • Paste the copied content from View OVF environment
  • Save the file.

 

Run the below script which will read the vAPP Options and start the containers.

/opt/vmware/va/config/subsequentboot.sh

 

Tenant App UI should be UP.