We have a need to stay logged into the SOI console for an extended period of time.
But users are logged out every night, and have to login again the next morning.
Release: Service Operations Insight SOI 4.2
The default session timeout in EEM (SOI uses EEM for authentication) is 24 hours.
However, this can be customized.
This document explains the steps to provide a custom session timeout.
On the EEM Server:
Stop the 'CA iTechnology iGateway' service in the windows services GUI:
net stop "CA iTechnology iGateway 4.7"
Make a copy of iAuthority.conf (original.iAuthority.conf)
Add "<CredentialLifeTime>N</CredentialLifeTime>" before the </iSponsor> tag.
Note: N is the number of hours to set the expiration time to. You can increase or decrease the timeout value according to your requirement.
Start the 'CA iTechnology iGateway' service in the windows services GUI:
net start "CA iTechnology iGateway 4.7"
NOTE - This is a Global setting and applies to all users.
For changing the timeout for users see SOI Console auto logout timeout setting for user (broadcom.com)