Converting a Linux virtual machine fails at 99% with the error: Unable to reconfigure the destination virtual machine

Products

• VMware

Issue/Introduction

Symptoms:

• Unable to convert a Linux virtual machine
• Converting a Linux virtual machine fails at 99%
• You see the error:
  
  Unable to reconfigure the destination virtual machine.
  

• In the Converter server log, you see the error:
  
  error 'App'] [task,344] [LRO] Unexpected Exception: converter.fault.CloneFault
  info 'App'] [task,373] [task-59] -- ERROR -- Convert: converter.fault.CloneFault
  (converter.fault.CloneFault) {
  dynamicType = <unset>,
  faultCause = (vmodl.MethodFault) null,
  description = "InitrdNativePatcher failed to generate initrd image: /usr/lib/vmware-converter/initrdGenRhel.sh failed with return code: 1, and message: * /mnt/p2v-src-root/dev has 2 files
  No module xenblk found for kernel 2.6.18-128.el5, aborting.
  ERROR: failed running mkinitrd /boot/initrd-2.6.18-128.el5.img 2.6.18-128.el5 with chroot /mnt/p2v-src-root
  * unmounting /mnt/p2v-src-root/dev /mnt/p2v-src-root/proc and /mnt/p2v-src-root/sys
  ",
  msg = "",

Environment

VMware vCenter Converter Standalone 4.0.x
VMware vCenter Converter Standalone 4.3.x
VMware vCenter Converter 4.2.x
VMware vCenter Converter Standalone 5.0.x
VMware vCenter Converter 4.1.x
VMware vCenter Converter 4.0.x

Cause

This issue occurs if the virtual machine is installed with a later kernel version that is different from the version currently being loaded. This occurs if the virtual machine was updated to a later kernel version, but was not rebooted to load the new kernel.

Resolution

To resolve this issue:

1. Run this command to determine the default kernel version:
   
   uname -a
   
   
2. Run this command to find the kernel version installed:
   
   rpm -qa | grep -i kernel
   
   
3. If the installed kernel version is different from the default kernel version loaded, restart the host to load the correct kernel version.

Additional Information

For additional information on unsupported XEN Linux kernels, see Xen Linux kernels are unsupported (9134325).Linux 仮想マシンの変換が 99% で次のエラーで失敗する：ターゲット仮想マシンを再構成できません
Xen Linux kernels are unsupported