This article details the general steps to follow to troubleshoot a malfunctioning mouse and/or keyboard in a hosted (VMware Workstation, ACE, Player, or Server) virtual machine. The listed steps are appropriate for all cases, and the articles in the Additional Information section provide resolutions for specific cases.
Symptoms:
VMware ACE 2.0.x | VMware Player Pro 7.x (Linux) | VMware Workstation 9.x (Windows) |
VMware ACE 2.5.x | VMware Player Pro 7.x (Windows) | VMware Workstation Player 12.x (Linux) |
VMware ACE 2.6.x | VMware Server 2.0.x (Linux) | VMware Workstation Player 12.x (Windows) |
VMware Player 2.x (Linux) | VMware Server 2.0.x (Windows) | VMware Workstation Player 14.x (Linux) |
VMware Player 2.x (Windows) | VMware Workstation 10.x (Linux) | VMware Workstation Player 14.x (Windows) |
VMware Player 3.x (Linux) | VMware Workstation 10.x (Windows) | VMware Workstation Player 15.x (Linux) |
VMware Player 3.x (Windows) | VMware Workstation 11.x (for Linux) | VMware Workstation Player 15.x (Windows) |
VMware Player 4.x (Linux) | VMware Workstation 11.x (for Windows) | VMware Workstation Player 16.x (Linux) |
VMware Player 4.x (Windows) | VMware Workstation 6.x (Linux) | VMware Workstation Player 16.x (Windows) |
VMware Player 5.x (Linux) | VMware Workstation 6.x (Windows) | VMware Workstation Pro 14.x (for Linux) |
VMware Player 5.x (Windows) | VMware Workstation 7.x (Linux) | VMware Workstation Pro 14.x (for Windows) |
VMware Player 6.x (Linux) | VMware Workstation 7.x (Windows) | VMware Workstation Pro 15.x (Linux) |
VMware Player 6.x (Windows) | VMware Workstation 8.x (Linux) | VMware Workstation Pro 15.x (Windows) |
VMware Player 7.x (Linux) | VMware Workstation 8.x (Windows) | VMware Workstation Pro 16.x (Linux) |
VMware Player 7.x (Windows) | VMware Workstation 9.x (Linux) | VMware Workstation Pro 16.x (Windows) |
Keyboard and Mouse is not functioning in Virtual Machine after macOS Catalina 10.15.x Upgrade
Using the Windows System Configuration utility
Changing Linux run levels
Collecting diagnostic information for VMware products
Mouse movement is not smooth in a hosted virtual machine
Connecting a second mouse or keyboard directly to a hosted virtual machine
ホスト型仮想マシンでキーボードまたはマウスが機能しない
Overview of VMware Tools