This article details the general steps to follow to troubleshoot a malfunctioning mouse and/or keyboard in a hosted (VMware Workstation, ACE, Player, or Server) virtual machine. The listed steps are appropriate for all cases, and the articles in the Additional Information section provide resolutions for specific cases.
Symptoms:
VMware ACE 2.0.x | VMware Player Pro 7.x (Linux) | VMware Workstation 9.x (Windows) |
VMware ACE 2.5.x | VMware Player Pro 7.x (Windows) | VMware Workstation Player 12.x (Linux) |
VMware ACE 2.6.x | VMware Server 2.0.x (Linux) | VMware Workstation Player 12.x (Windows) |
VMware Player 2.x (Linux) | VMware Server 2.0.x (Windows) | VMware Workstation Player 14.x (Linux) |
VMware Player 2.x (Windows) | VMware Workstation 10.x (Linux) | VMware Workstation Player 14.x (Windows) |
VMware Player 3.x (Linux) | VMware Workstation 10.x (Windows) | VMware Workstation Player 15.x (Linux) |
VMware Player 3.x (Windows) | VMware Workstation 11.x (for Linux) | VMware Workstation Player 15.x (Windows) |
VMware Player 4.x (Linux) | VMware Workstation 11.x (for Windows) | VMware Workstation Player 16.x (Linux) |
VMware Player 4.x (Windows) | VMware Workstation 6.x (Linux) | VMware Workstation Player 16.x (Windows) |
VMware Player 5.x (Linux) | VMware Workstation 6.x (Windows) | VMware Workstation Pro 14.x (for Linux) |
VMware Player 5.x (Windows) | VMware Workstation 7.x (Linux) | VMware Workstation Pro 14.x (for Windows) |
VMware Player 6.x (Linux) | VMware Workstation 7.x (Windows) | VMware Workstation Pro 15.x (Linux) |
VMware Player 6.x (Windows) | VMware Workstation 8.x (Linux) | VMware Workstation Pro 15.x (Windows) |
VMware Player 7.x (Linux) | VMware Workstation 8.x (Windows) | VMware Workstation Pro 16.x (Linux) |
VMware Player 7.x (Windows) | VMware Workstation 9.x (Linux) | VMware Workstation Pro 16.x (Windows) |