How to collect TAS specific vm log bundles via Ops manager.

Products

• Operations Manager

Issue/Introduction

This document explains how to collect the log bundle from a specific TAS vm or component such as cloud controller, UAA, Credhub, among others from the Ops Manager UI. Depending on the deployment you can have more than one vm for a specific job, for instance, 2-3 cloud controllers, or multiple vms such as Diego cells. This option will bundle all the vms in one .zip file which can consume some time to complete.

Environment

Product Version: Other

Resolution

Step 1) Navigate to the Operations Manager (Ops Manager) UI  on the TAS tile and click on the 'Status' tab, it will display the different vms and their IPs:






Step 2) Elect the job or vm you want the logs for and click on the 'Download' icon on the right side and wait for the .zip file to be ready. 






Step 3) Navigate to the 'Logs' tab and download the .zip file for further analysis:





As the download starts and completes it can be found in your browser's download location, such as Chrome which is in the bottom left corner.