Workload: 'Your request was unsuccessful' error and Vulnerability widgets on Dashboard show no data

Products

• Carbon Black Cloud Workload

Issue/Introduction

• On login, error message is displayed

  Your request was unsuccessful

• 'Critical Vulnerabilities on VMs' and "VMs with Critical Vulnerabilities' widgets show no data
• 'VM Workloads Overview' widget shows data
• Developer Tools in browser shows Vulnerability Assessment disabled and a 403 (forbidden/unauthorized) error

  https://<DASHBOARD_URL>/vulnerability/assessment/api/<version>/orgs/<ORG_KEY>/vulnerabilities/summary?deploymentType=WORKLOAD&severity=CRITICAL
  
  "Vulnerability Assessment is not enabled for org <ORG_KEY>"

Environment

• Carbon Black Cloud Console: All Versions
  • Workload Protection
  • Vulnerability Assessment

Cause

Vulnerability Assessment not fully enabled

Resolution

• Open a case with VMware Carbon Black Technical Support and provide
  • Dashboard URL
  • Org Key / Org ID
  • Case Subject: Vulnerability Assessment not enabled for Workload Protection org