Disable SAML for Carbon Black Cloud

Products

• Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
• Carbon Black Cloud Enterprise EDR
• Carbon Black Cloud Audit and Remediation (formerly Cb Live Ops)
• Carbon Black Cloud Prevention
• Carbon Black Cloud Workload

Issue/Introduction

• Bad/Incorrect SAML Configuration
• Cannot Login to Web Console
• SAML Integration Enabled but Not Working
• No other Admins currently logged in to console
• No 2nd tab kept open and signed in

Environment

• Carbon Black Cloud Console: All Versions

Resolution

Please open a case with Carbon Black Support for assistance in disabling the faulty SAML configuration

Additional Information

For AuthHub migration questions please check here