Converting License from Eval to Production

Products

• Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

To convert from an Eval installation to a Production installation

Environment

• App Control Server: All Supported Versions
• Eval License

Resolution

1. After obtaining a new Production license file from a Sales/Support rep
2. Reset the Server SID
3. Apply the new Prod license
4. Enter the CDC key if needed:
   1. Navigate to Settings > System Configuration > Licensing tab
   2. Enter license under "Cb Collective Defense Cloud Activation"
   3. Click Activate > Accept Terms and Activate > New tab will open to accept terms and conditions
   4. Go back to the Licensing tab > Click "Verify"

Additional Information

How to check the CDC activation status and the current SID of the server