Explaining Sensor Status Options

Products

• Carbon Black Cloud Endpoint Standard (formerly Cb Defense)
• Carbon Black Cloud Enterprise EDR (formerly Cb Threathunter)

Issue/Introduction

•  What Do The Sensor Status Options Mean ( Active, Inactive, and Pending etc..)?

Environment

• Carbon Black Cloud Console: All Versions
• Carbon Black Sensor: All Versions
• Microsoft Windows: All Supported Versions
• Apple Mac OS: All Supported Versions

Resolution

Status	Description
All	All sensors in the organization, regardless of status
Active	Sensor which have checked in within the last 30 days Default status selected when opening the Sensor Management/Endpoints page
Inactive	Sensors which have not checked in within the last 30 days
Pending	Devices where an install email was sent to the listed user but sensor has yet to be installed See also: Send Email Invite For Sensor Install
Deregistered	Sensors which have been deregistered or uninstalled See also: How to Uninstall Windows Sensor​ and How To Uninstall Mac Sensor (v1.x.x.x)
Errors	Sensor is reporting errors, contact support for help See also: Create a Case in The Community
Eligible for Update	There is a more current version of the sensor available for deployment See also: Which Devices Qualify as "Eligible for Update"?
Bypass	Sensors have been put into Bypass mode See also: How to Get Started With Bypass Mode
Quarantine	Shows devices that have been put into Quarantine See also: How to Get Started With Quarantine Mode