Cb Defense: What Do The Sensor Status Options Mean?
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Cb Defense: What Do The Sensor Status Options Mean?

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Article ID: 287114

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Updated On:

Products

Carbon Black Cloud Endpoint Standard (formerly Cb Defense)

Issue/Introduction

  •  What Do The Sensor Status Options Mean ( Active, Inactive, and Pending etc..)?

Environment

  • Cb Defense Web Console: All Versions
  • Cb Defense Sensor: All Versions
  • Microsoft Windows: All Supported Versions
  • Apple Mac OS: All Supported Versions

Resolution

Status

Description

All

All sensors in the organization, regardless of status

Active

Sensor which have checked in within the last 30 days
Default status selected when opening the Sensor Management/Endpoints page

Inactive

Sensors which have not checked in within the last 30 days

Pending

Devices where an install email was sent to the listed user but sensor has yet to be installed

See also: Cb Defense: How to enroll a new user via an email invitation and acquire the sensor installer

Deregistered

Sensors which have been deregistered or uninstalled

See also: Cb Defense: How to Uninstall Windows Sensor​ and Cb Defense: How To Uninstall Mac Sensor (v1.x.x.x)

Errors

Sensor is reporting errors, contact support for help

See also: Create a Case in The Community

Eligible for Update

There is a more current version of the sensor available for deployment

See also: Cb Defense: How to Update Sensors from Dashboard

Bypass

Sensors have been put into Bypass mode

See also: Cb Defense: How to Utilize Bypass Mode

Quarantine

Shows devices that have been put into Quarantine

See also: Cb Defense: How to Utilize Quarantine Mode