App Control: Console Could Not Be Deployed on IIS. Please Re-Install IIS and Try Again
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App Control: Console Could Not Be Deployed on IIS. Please Re-Install IIS and Try Again

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Article ID: 287013

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Updated On:

Products

Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

When installing the App Control server product, an error is received:
  • "Cb Protection Console could not be deployed on IIS. Please re-install IIS and try again. Exiting Cb Protection Server Installation"
  • "Carbon Black App Control Console could not be deployed on IIS. Please re-install IIS and try again. Exiting App Control server Installation"

Environment

  • App Control Server: All Supported Versions
  • Microsoft Windows Server: All Supported Versions

Cause

Possible causes:
  1.  If another webserver exists with the same name or id, IIS will refuse the new creation as a duplicate
  2. Corrupt IIS install

Resolution

Option 1: Try deleting "PARITY_HISTORY" folder manually following below steps
  1. Open an admin CMD prompt
  2. Run command:
C:\Windows\sysWow64\inetsrv\appcmd delete backup "PARITY_HISTORY"
  1. Open IIS Management Console
  2. Expand "Sites" in the left-hand pane
  3. Delete "Parity Web Console" or "Default Web Site" if exists
  4. Attempt App Control server Installation again
Option 2: Try re-installing IIS 
 
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