App Control: Console Could Not Be Deployed on IIS. Please Re-Install IIS and Try Again
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Article ID: 287013
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Updated On:
Products
Carbon Black App Control (formerly Cb Protection)
Issue/Introduction
When installing the App Control server product, an error is received:
- "Cb Protection Console could not be deployed on IIS. Please re-install IIS and try again. Exiting Cb Protection Server Installation"
- "Carbon Black App Control Console could not be deployed on IIS. Please re-install IIS and try again. Exiting App Control server Installation"
Environment
- App Control Server: All Supported Versions
- Microsoft Windows Server: All Supported Versions
Cause
Possible causes:
- If another webserver exists with the same name or id, IIS will refuse the new creation as a duplicate
- Corrupt IIS install
Resolution
Option 1: Try deleting "PARITY_HISTORY" folder manually following below steps
- Open an admin CMD prompt
- Run command:
C:\Windows\sysWow64\inetsrv\appcmd delete backup "PARITY_HISTORY"
- Open IIS Management Console
- Expand "Sites" in the left-hand pane
- Delete "Parity Web Console" or "Default Web Site" if exists
- Attempt App Control server Installation again
Option 2: Try re-installing IIS
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