Server Install Log Location

Products

• Carbon Black App Control (formerly Cb Protection)

Issue/Introduction

Steps for locating the App Control Server installation logs.

Environment

• App Control Server: All Supported Versions
• Microsoft Windows Server: All Supported Versions

Resolution

• During install, the ServerInstall-TIMESTAMP.log is stored in:

  C:\Users\<Username>\Appdata\local\temp\

• After a successful install, the log will be moved to the Support directory inside the Parity Server installation folder

  New install/reinstall of Server 8.11.0 or higher (not an upgrade from 8.10.4 or lower):
  C:\Program Files\Bit9\Parity Server\Support\
  
  Server 8.10.4 and lower or an upgraded version from 8.10.4 or lower:
  C:\Program Files (x86)\Bit9\Parity Server\Support\