App Control: Database Data File Size Limit Reached
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Article ID: 286533
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Updated On:
Products
Carbon Black App Control (formerly Cb Protection)
Issue/Introduction
Events are seen in the Console with an error similar to:
"Database data file size limit reached. Total data file size is 3077 MB."
Environment
App Control Server: All Supported Versions
SQL Server Express Edition: All Supported Versions
Cause
SQL Server Express Edition has a maximum database file size of 10GB. App Control will default to a cutoff size of 3.7GB (3700MB) when SQL Server Express Edition is used.
Resolution
To increase the allowed database size:
Login to the Console and navigate to: https://ServerAddress/shepherd_config.php
Locate the Defined Property: MaxDatabaseSizeMB and change the Value to: 8192
Click Change to save the new setting.
Additional Information
If it is expected that the database size will continue to grow beyond 10GB, an upgrade to SQL Server Standard Edition will be required.
The Alert is configured to warn when the database is approaching the limit.