DX OI - Scheduled maintenance windows for UIM inventory doesn't appear in "Monitored inventory"
search cancel

DX OI - Scheduled maintenance windows for UIM inventory doesn't appear in "Monitored inventory"

book

Article ID: 278467

calendar_today

Updated On:

Products

DX Operational Intelligence

Issue/Introduction

I have created some maintenance window for some UIM devices, however they are not available from "Monitor Inventory" Attributes UI

Environment

DX OI 22.1, 23.1, 23.2

Cause

The problem is related to defect # DE570364

- In 23.2 and previous releases, we were depending on unique values based on the product previously. ( UIM - cs_id , Spectrum - Model handle ).

- In 23.3 and OI SaaS  we are now using external id's of entities as unique value for our maintenance service.

Resolution

- No workaround available.

- Solution: Upgrade to DX OI 23.3 or higher versions

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/dx-platform-on-premise/23-3/Upgrade-DX-Platform.html 

 

Additional Information

https://knowledge.broadcom.com/external/article/190815/aiops-troubleshooting-common-issues-and.html