DX APM 2023.10 - Corruption of MQ messages, unable to disable MQ message header insertion

Products

• CA Application Performance Management (APM / Wily / Introscope)
• DX Application Performance Management
• DX APM SaaS

Issue/Introduction

The property names documented in https://knowledge.broadcom.com/external/article/221546/java-agent-is-modifying-mq-header.html no longer appear to work. 

What are the steps to suppress MQ message header insertion using Java Agent v2023.10

Environment

DX APM Agent 2023.10.x

Cause

The problem is related to defect # DE585834

Resolution

Workaround: No available

Solution:

Upgrade to APM Java Agent 24.1.1, make sure the below properties are set

introscope.agent.mq.custom.correlation.enabled=true
introscope.agent.mq.resetcodepage.enabled=true

NOTE:  As part of the fix we have introduced new property (introscope.agent.mq.resetcodepage.enabled) which is by default false.

If we set it true it will reset the codepage and avoid header corruption

Additional Information

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/dx-apm-agents/SaaS/release-notes.html