I get an error when creating a Variable Definition, QOS Metric for Variable, in an MCS Enhanced logmon group profile, even though I have created a Setup Logmon profile first as per: Cannot create "QOS Metric Name" on logmon MCS Profile (broadcom.com)
! Error
An error occurred during your request.
Please try your request again.
Contact CA Support for help.
"QoS Metric Name" contains a "X", if you click it it disappears. Then the drop-down does not work.
UIM 20.4.9
mcs-ui-app-portlet-20.4.9
Defect in the MCS UI portlet
There are 2 fixes (attached to this article) needed to resolve this issue.
Apply both fixes following the instructions below:
mcs-ui-app-portlet-20.4.9-20240108.071807-2639.zip
The fix is for UIM 20.4 CU9 only.
Steps to implement:
1. Download the package attached
2. Import it to the archive
3. Deploy to the OC Server
4. Once the OC wasp has restarted, the issue should be resolved.
logmon_mcs_templates-4.21-20240110.094358-9.zip
Steps to apply the template are as follows:
First, ensure your current template version for logmon is 4.20:
select * from SSRV2Template where probe = 'logmon' and production = '1' and templatename like '%enhanced%'
If the versions are 4.20.x then:
1. Import the template to your primary hub archive
2. deploy to primary hub/mcs hub
3. Execute the mon_config_service Probe Utility call back activate_probe_templates_package
4. Set probe_name = logmon and templates_package_version: 4.21-SNAPSHOT
After this: execute this query to check if the migration is successful. Status should be "migrated".
select * from SSRV2ProbeTemplatesPackage where probe_name = 'logmon'
Now the variable QOS Name will appear on profile and group creation
This issue will be fixed in the upcoming cumulative updates.
Related KB: Cannot create "QOS Metric Name" on logmon MCS Profile (broadcom.com)