DX AIOps 23.x - Unable to update LDAP groups from the clustermanager once the tenant is created.
search cancel

DX AIOps 23.x - Unable to update LDAP groups from the clustermanager once the tenant is created.

book

Article ID: 276034

calendar_today

Updated On:

Products

DX Operational Intelligence

Issue/Introduction

I am unable to login to a Tenant that uses LDAP authentication.

Environment

DX Platform 23.x

Cause

The problem is related to defect DE583405

  • Detailed Description of the problem : Unable to update LDAP groups from the clustermanager once the tenant is created.
  • Steps to Reproduce: 
    • Login cluster manager as masteradmin.
    • Create an LDAP tenant with all valid configuration.
    • Login with the tenant created and verify that the login is successful.
    • Now, login to clustermanager as master admin and try updating the TA group DN.
  • Excepted Results: User should be able to update the TA group from the cluster manager page.
  • Actual Results: Configuration is saved in the UI but it is not persisted as it is referring to the older group name.

Resolution

To be fixed next release.

Workaround:

Create a NEW Tenant using LDAP authentication and using the **correct values**
 

Additional Information

https://knowledge.broadcom.com/external/article/190815/aiops-troubleshooting-common-issues-and.html