Nimsoft Upgrade is failing at point taking the configuration , Asking to put all the values manually
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Nimsoft Upgrade is failing at point taking the configuration , Asking to put all the values manually

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Article ID: 275340

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction


One of the customer trying to upgrade the UIM from 20.3 to 20.4 during the upgrade they have stuck with installation at 43% at ADE probe configuration 
as we checked the logs the error was same as shown in the below KB article and we have followed the KB article as per the  step and again tried with UIM installation
https://knowledge.broadcom.com/external/article/209960/uim-upgrade-failing-during-ade-probe-con.html

while starting the installation wasp http port : 80 was not detecting hence again customer follow the below KB and that has resolved the port detect issue and started the installation again

https://knowledge.broadcom.com/external/article/259632/uim-upgrade-does-not-detect-the-current.html 

So after resolved the above issues , customer started doing the installation again , they re-run the installer but this time again its stuck with ADE probe configuration at 43 %

Below error getting:-

 

Environment

UIM UIM 20.4

Resolution

Follow the below step:-

== Remove the high version of ADE and Java_JRE from Archieve

== Deploy the ADE 20.41 & Java_jre 2.09