APMIA agent is not getting uninstalled

Products

• CA Application Performance Management (APM / Wily / Introscope)

Issue/Introduction

Trying to install an APMIA agent on one of the Linux servers. someone might have already done agent installation previously and did not remove the agent properly. While installing the new agent, It is showing that the agent is already running on another location. I am not finding any agent on that location. I tried to delete everything and re-install the agent from the scratch. but still getting this error.

 

[INFO] Current directory: /opt/IntroscopeAgent/apmia
[INFO] APM Infrastructure Agent user entered install
[ERROR] APMIA is already installed /apps/apmia.

 

While there is not directory as /apps/apmia

Environment

Release : 23.1

Resolution

By placing a -x  in the APMIA_install log, I discovered that the apmia.service file was present in /etc/systemd/system/.

As a result,  the path was still showing /apps/apmia.

Additional Information

Can place a set -x statement at the install script to get more debugging information. And redirect to a file to review at a later point.

Please also review 

https://knowledge.broadcom.com/external/article?articleId=224884

https://knowledge.broadcom.com/external/article?articleId=274812