Can't install apmia agent...

Products

• CA Application Performance Management SaaS

Issue/Introduction

We tried to uninstall and reinstall the agent and get to following messages:

sudo ./APMIACtrl.sh install
APMIA is already installed at /opt/IntroscopeAgent/apmia with service apmia

The uninstall looks good.  However, when attempting to re-install it states the it's already installed??  

How do we "really" uninstall the agent OR how do we convince apmia that it's not really installed properly?

 

Environment

Release : SAAS

Resolution

We didn't find any references to the APMIA in /etc/init, /etc/systemd/system, /etc/init.d

We did find an old /etc/init/sysedge.conf file which set the isinstall=2

 

We ran the uninstall, removed the sysedge.conf from /etc/init/

We ran the install and now the APMIA up and running.