Inventory Solution Licenses Shows More Licenses in Use than Managed Computers

Products

• Client Management Suite
• Inventory Solution

Issue/Introduction

When viewing Symantec Installation Manager (SIM), you may notice the count of licenses in use by Inventory Solution seems too high.  In some cases it may be more than the total managed computers.

Environment

Release : 8.6

Cause

Product Defect

Resolution

This issue has been resolved in cumulative post point fix releases:

CUMULATIVE POST ITMS 8.6 RU3 POINT FIXES - SMA_SMP_8_6_POST_RU3_v12.zip

CUMULATIVE POST ITMS 8.7 RTM POINT FIXES - SMA_SMP_8_7_POST_RTM_v10.zip

CUMULATIVE POST ITMS 8.7.1 POINT FIXES - SMA_SMP_8_7_1_PF_v2.zip

Please download the version appropriate to your installed ITMS version.