I am not able to see my closed support cases on Broadcom Support Portal

Products

• CA Application Performance Management (APM / Wily / Introscope)

Issue/Introduction

Unable to see my closed cases, only open cases are visible and the filter option is disabled..

 

 

 

Environment

Release : All

Resolution

Under from dropdown  'My Cases' select "Create New View" and use filters.

To filter on closed cases, please use Field Name = Status and Search = Closed

Creating and customizing case views on the Broadcom support portal