Error: db-restore failed. Restore policies not working when sharing policy is enabled.
Article ID: 270978
Updated On:
Products
Issue/Introduction
When the sharing policy is enabled it is not possible to restore data from the federated - main Control Center on the remote Control Center in order to speed up the transition of all policies. Currently, there is a limit to copy only one policy per action. Restoring policies from the federated Control Center on the remote Control Center is not possible, and leads to the issue shown below:
The messages and BrightmailLog.log will show the following error:
ERROR - Backup image is incompatible with target system. Host type must match.
Environment
Release : 10.8.1
Cause
This is per design. A policy backup taken on on the primary Control Center cannot be restored to a secondary Control Center when Control Center federation is in use.
Resolution
You can copy only one content policy from the main CC to the remote CC per one action, copying multiple content policies is not possible. Creating a backup of policies on the main CC and restoring on remote CC will not work due to incompatibility with target system.
Additional Information
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