Find who approved/rejected a site id registration request

Products

• Support Portal
• Support Portal & Access Issues

Issue/Introduction

User Administrators have the ability to track and audit all changes made to user profiles for the Site IDs they manage. This includes identifying the specific administrator who approved or rejected a registration request.

The Audit Reporting tool captures the following activities:

• Approvals and rejections of Site ID registration requests.
• Manual addition or revocation of Site ID access.
• Granting or revoking of Product Administrator or User Administrator roles.

Note: If a request is rejected, the audit log will display the name of the administrator who performed the action. These rejections are handled by your organization's internal User Administrator rather than Broadcom Support.

Resolution

Steps to Access Audit Logs: 

1. Login to the Broadcom Support Portal
2. Navigate to the Menu bar (top left)
3. Click My Tools, and select Administration.
   
   
4. Select the Audit Reporting Tab. Review the list to identify the specific user who made the changes.

          

Additional Information

The Audit Reporting page displays data for the last 3 months only. If you require assistance with older records or cannot remove a user, contact Broadcom Customer Care