CDM probe alarms reporting different name than robot name
Article ID: 267361
Updated On:
Products
DX Unified Infrastructure Management (Nimsoft / UIM)
CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)
Issue/Introduction
We have some cdm alerts on few robots that mention a different server name in the message than the actual robot name (which is set to automatically detect it is not hardcoded).
The server was recently migrated to a new datacenter and thus has a new hostname which the controller probe picked up but cdm is still alarming using old name.
The server is configured correctly at the OS level to reflect the new correct hostname so not sure where cdm is getting this from.
Environment
Release : 20.4.x
probe: cdm
Resolution
Clearing the niscache of the robot resolves the issue
Feedback
Yes
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