Online help does not load when requested a second time.

Products

• Messaging Gateway

Issue/Introduction

Loading the online help page for any given Control Center page gets the expected result but attempting to load the online help page a second time, without browsing to a different Control Center page returns a blank screen.

Environment

Messaging Gateway 10.8.0

Resolution

This issue is addressed by applying patch 10.8.9-293 or updating to a later Messaging Gateway release.