CASB Securlet SAAS is in "waiting" status after adding secondary domain

Products

• CASB Securlet SAAS
• CASB Securlet SAAS With DLP-CDS
• CASB Security Premium IAAS
• CASB Security Standard
• CASB Security Premium
• CASB Security Advanced IAAS
• CASB Security Advanced
• CASB Gateway Advanced
• CASB Gateway
• CASB Advanced Threat Protection
• CASB Audit
• CASB Securlet IAAS

Issue/Introduction

After adding the secondary domain name to the CMP portal CASB Securlet SAAS change the status to "waiting" you are unable to add a new user name with that new secondary domain name.

Environment

Release: 1

Cause

Cloud Management Portal (CMP)

Resolution

Open case with support.