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How to manage secondary domains in CloudSOC

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Article ID: 232496

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Updated On:

Products

CASB Gateway CASB Securlet SAAS With DLP-CDS CASB Securlet SAAS CASB Security Premium

Issue/Introduction

How do I add or remove a secondary domain in CloudSOC?

Cause

Previously, a customer created a support ticket to add or remove a secondary domain.

Resolution

Customer's now use the Cloud Management Portal (CMP) for CASB domain management.

Please refer to the customer welcome email or the CMP Help Center.

 

Steps to add a secondary domain from CMP:

Home | Cloud Service configuration | Select Environments tab | Expand the Environment | Click on any of the CASB items. (NOTE: You cannot add Secondary Domains through the CDS for CASB item)

Steps to remove secondary domains are similar and are now performed by the customer using CMP.

Additional Information

Secondary domains are added for the following reasons:

  • Securlet Activation
  • CloudSOC users with a different email domain
  • Internal user status (CloudSOC treats both primary and secondary domains as internal users)

Please seek assistance from support or consulting with any questions.

CloudSOC domain list is reported in CloudSOC Settings | General | Domain

Note: CMP is currently limited to adding one domain at a time.

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