Experiencing slowness when navigating Clarity

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

One of our users is experiencing continued slowness when working in Clarity, the browser is responding slow on various screens

Environment

Release : Any Supported Release

Resolution

Optimize performance when using Clarity

Step 1: Delete temp files on the local machine:

Running the command %temp% will take you to the temp folder, where temp files can be deleted

Step 2: Clear the browser cache

See KB: Clearing Cache / Restarting Services for Error 500 and other Issues