Audio Cues support on Surface Pros with Symantec Endpoint Encryption

Products

• Endpoint Encryption
• PGP Command Line
• PGP Key Management Server
• PGP Key Mgmt Client Access and CLI API
• PGP SDK
• Desktop Email Encryption
• Drive Encryption
• Encryption Management Server
• File Share Encryption
• Gateway Email Encryption

Issue/Introduction

Audio Cues are not working on Surface Pro Systems.

Cause

This issue is due to missing System Speaker in Surface Pro. There is a High Definition Speaker which we currently do not support for Audio Cues.

Resolution

The UEFI - audio beeps feature is not supported on Microsoft Surface Pro systems.

For more information on this topic, please reach out to Symantec Encryption Support for further guidance.