Removal of older versions of DLP before DLP 15.8 after upgrading
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Removal of older versions of DLP before DLP 15.8 after upgrading

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Article ID: 262346

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Updated On:

Products

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Issue/Introduction

Old versions of software installed on the Enforce and Detection servers after upgrading- ex: 15.7, do we still need 15.7 installed on the Enforce and Detection servers? 

 

Environment

Release: 15.8 and 16.0

Cause

Upgraded/updated DLP software and older versions of DLP remain in your environment. Some additional folders/files may be left behind after you run add/remove programs.

Resolution

Back up servers

Create a resourcereinstallation.zip 

Remove older versions after the backup and resource reinstallation.zip is completed. Backup best practices for Symantec DLP

Some folders/files still exist on the server.

  • Moved those folders/files to a backup folder on the server and will remove them after 30 days if no issue arises.

Follow recommended steps in these guides: