Learn how to properly back up Symantec Data Loss Prevention (DLP) files and directories.
Relevant versions include 12.0, 12.5, 14.0, 14.6, and 15.0.
Listed below is a summary of what you need to back up for Symantec DLP. We recommend that you reference the DLP System Maintenance Guide (select your version in the top menu).
The following directories should be backed up on the Symantec DLP Enforce and Detection Servers, where applicable. Note that the \Vontu\ directory may be named \SymantecDLP\ depending on the version you initially installed, so please use these interchangeably:
Symantec Technical Support does not provide instructions to or support for a Hot Backup of the Oracle Database files; please see the DLP System Maintenance Guide (select your version in the top menu) for more information.
Here is a summary of the steps to backup the Oracle Database from the DLP System Maintenance Guide for DLP 15.0 (select your version in the top menu):
The frequency for your database backup depends on the usage of your database, how often policies are updated, any company or legal regulations that your company might have to adhere to, your policies concerning the retention of incidents, and whether you are able to schedule time and space for backups.
Remember that by backing up your database regularly you are protecting yourself from losing incidents, policies, and settings in the event that something happens to your Oracle database server. The more frequently that you backup the database the better chance you have for recovering lost data.
For more information please refer to your Maintenance Guide and these related articles: