Broadcom Strategic Customer Success has a Resident offering.
NOTE: Below are current available Residents, and their covered product/solution. If there is a Resident not listed that you are interested in, please contact your Broadcom Account Manager. [Broadcom Account Managers, please contact your Customer Success Offerings team.]
Customers are encouraged to periodically review this list of covered products, which may be revised and updated by Broadcom from time to time without notice.
List of Resident Offerings
Resident Solution | Covered Products within Solution * | Value Stream |
Data Security (DS) | Critical System Protection (CSP), CSP Client, CSP Monitoring, Data Center Security (DCS) Monitoring, DCS Server, DCS Server Advanced, Endpoint Hardening (App Control / App Iso), Cloud Workload Protection Compute (CWP-C), Industrial Control System Protection (iCSP), Endpoint Application Control policies within Symantec Endpoint Security Complete (SESC) | SED - Endpoint Security |
Endpoint Protection (SEP) & Endpoint Detection and Response (EDR) | Endpoint Protection, EDR, SEP & EDR Policies within Symantec Endpoint Security Complete (SESC), Symantec Insight for Private Clouds (SIPC) |
SED - Endpoint Security |
Mobile Threat Defense | SEP Mobile, Endpoint Protection Mobile policies within Symantec Endpoint Security Complete (SESC) |
SED - Endpoint Security |
Protection Engine (SPE) | Protection Engine for Cloud Services, Protection Engine for NAS, Protection Engine for Sharepoint, Mail Security for Microsoft Exchange | SED - Endpoint Security |
Messaging Security | Email Security.Cloud, Messaging Gateway for Service Provider, Messaging Gateway powered by Brightmail, Messaging Gateway Small Business Edition powered by Brightmail, Web Gateway, Email Threat Detection and Response, ATP: Network |
SED - Network Security |
Proxy | ProxySG, ProxyVA, ProxyAV, Advanced Secure Gateway (ASG), Content Analysis System (CAS), SSLV, Reporter, Management Center, Integrated Secure Gateway (ISG), Web Isolation (Fireglass) |
SED - Network Security |
Web Security Services (WSS) | Web Security Services (Cloud), Cloud Mobility Service, Hosted Reporting Module, Cloud Services Suite, WSSA, Web Isolation (Fireglass) | SED - Network Security |
Data Loss Prevention - Cloud (DLP-Cloud) |
CASB Audit, Detect, Protect, Investigate, Gatelet, Securlet, DLP Cloud Detection Service, DLP Cloud Service for Email, Data Loss Prevention Cloud Detection Service for ICAP, Data Loss Prevention Cloud Detection Service for REST | SED - Information Security |
Data Loss Prevention - Core (DLP-Core) |
DLP Cloud Prevent for Microsoft Office 365, DLP Endpoint Discover, DLP Endpoint Prevent, DLP Network Discover, DLP Network Monitor, DLP Network Prevent for Email, DLP Network Prevent for Web, DLP Network Protect, | SED - Information Security |
Advanced Authentication | Advanced Authentication | IMS - SiteMinder-AA-VIP |
Identity Authentication Services (IAS) | Authentication Service, Validation & ID Protection (VIP) | IMS - SiteMinder-AA-VIP |
SiteMinder | SiteMinder (formally Single Sign On (SSO)) | IMS - SiteMinder-AA-VIP |
Application Performance Management (APM) | Application Performance Management (APM), App Synthetic Monitor (ASM), and Application Experience Analytics (AXA) | IMS - Essentials |
Control Compliance Suite (CCS) | Control Compliance Suite, CCS Assessment Manager, CCS Policy Manager, CCS Risk Manager, CCS Standards Manager, CCS Vulnerability Manager | IMS - Essentials |
DX Operational Intelligence | DX Operational Intelligence | IMS - Essentials |
Endpoint Management | Asset Management Suite, Client Management Suite, Deployment Solution, Ghost Solution Suite, Inventory Solution, IT Management Suite, Patch Management Solution, Server Management Suite, ServiceDesk | IMS - Essentials |
Encryption | Drive Encryption (formerly Whole Disk Encryption), Encryption Management Server (formerly Universal Server), Endpoint Encryption Full Disk Encryption, File Share Encryption (formerly NetShare), Gateway Email Encryption (formerly Universal Gateway Email, Key Management Server, Mobile Encryption for IOS, PGP Command Line, PGP Viewer for Android | IMS - Essentials |
Service Management | Service Management, Service Desk Manager, Service Catalog | IMS - Essentials |
Service Virtualization | Service Virtualization and Agile Requirements Designer (ARD) | IMS - Essentials |
Test Data Manager (TDM) | Test Data Manager | IMS - Essentials |
Unified Infrastructure Management | Unified Infrastructure Management | IMS - Essentials |
API Gateway | API Gateway | IMS - IDM-PAM-APIM-DIR |
Identity Manager | Identity Manager, Identity Governance, Identity Portal, Identity Suite | IMS - IDM-PAM-APIM-DIR |
Privileged Access Management | Privileged Access Management | IMS - IDM-PAM-APIM-DIR |
Clarity on Premise | Clarity on Premise | AOD - ValueOps |
Clarity SaaS | Clarity SaaS | AOD - ValueOps |
Rally on Premise | Rally on Premise | AOD - ValueOps |
Rally SaaS | Rally SaaS | AOD - ValueOps |
Performance Management | Performance Management, Virtual Network Assurance | AOD - NetOps |
Spectrum Infrastructure Manager | Spectrum Infrastructure Manager, Virtual Network Assurance | AOD - NetOps |
Automic Automation Intelligence | Automic Automation Intelligence | AOD - Automation |
Automic Workload Automation | Automic Workload Automation | AOD - Automation |
Autosys Workload Automation AE | Autosys Workload Automation AE | AOD - Automation |
ESP dSeries Workload Automation | ESP dSeries Workload Automation | AOD - Automation |
Process Automation | Process Automation | AOD - Automation |
OPS/MVS | OPS/MVS | MSD - AIOps |
CA7 | CA7 | MSD - AIOps |
WLA ESP | WLA ESP | MSD - AIOps |
Sysview | Sysview | MSD - AIOps |
View / Deliver | View / Deliver | MSD - Core Infrastructure |
Datacom | Datacom | MSD - Data Management |
IDMS | IDMS | MSD - Data Management |
Zowe (Brightside) | Zowe (Brightside) | MSD - DevOps |
ACF2 | ACF2 | MSD - Security |
Top Secret | Top Secret | MSD - Security |
Please note that Premium Support will be provided in English. Broadcom will make commercially reasonable efforts to accommodate local language requirements, when possible, during local Regional Business Hours; however, some products may only be supported in English. Please refer to the Contact Support page for standard languages and business hours in your region.