Resident Covered Products & Language Support
Article ID: 261961
Updated On:
Products
CA Single Sign On Agents (SiteMinder)
CA Single Sign On Federation (SiteMinder)
CA Single Sign On Secure Proxy Server (SiteMinder)
CA Single Sign On SOA Security Manager (SiteMinder)
SITEMINDER
VMware Tanzu Data Services
VMware Tanzu Data Services Pack
VMware Tanzu Data Suite
VMware Tanzu Data Suite
VMware Tanzu Spring Runtime - SM
VMware Tanzu Spring Runtime
Pivotal RabbitMQ
Support Only for OpenSource RabbitMQ
VMware RabbitMQ
VMware Tanzu RabbitMQ
VMware vFabric RabbitMQ 2.x
Email Security.cloud
Endpoint Protection
Issue/Introduction
Broadcom Strategic Customer Success has a Resident offering.
- Resident: The Resident is an embedded Broadcom solution expert who can provide Customers with advice, proactive planning and risk management as well as deployment, configuration and assessment solutions for a specific Broadcom product/product family, as selected by the customer to be covered under these services. Point products are sold in a bundle. Residents are sold per point product, not to cover the entire licensed bundle offering.
NOTE: Below are current available Residents, and their covered product/solution. If there is a Resident not listed that you are interested in, contact your Broadcom Account Manager. [Broadcom Account Managers, contact your Customer Success Offerings team.]
Customers are encouraged to periodically review this list of covered products, which may be revised and updated by Broadcom from time to time without notice.
Resolution
List of Resident Offerings
| Resident Solution | Covered Products within Solution * | Value Stream |
| Data Security (DS) | Critical System Protection (CSP), CSP Client, CSP Monitoring, Data Center Security (DCS) Monitoring, DCS Server, DCS Server Advanced, Endpoint Hardening (App Control / App Iso), Cloud Workload Protection Compute (CWP-C), Industrial Control System Protection (iCSP), Endpoint Application Control policies within Symantec Endpoint Security Complete (SESC) | ESG - Endpoint Security |
| Endpoint Protection (SEP) & Endpoint Detection and Response (EDR) | Endpoint Protection, EDR, SEP & EDR Policies within Symantec Endpoint Security Complete (SESC), Symantec Insight for Private Clouds (SIPC) |
ESG - Endpoint Security |
| Mobile Threat Defense | SEP Mobile, Endpoint Protection Mobile policies within Symantec Endpoint Security Complete (SESC) |
ESG - Endpoint Security |
| Protection Engine (SPE) | Protection Engine for Cloud Services, Protection Engine for NAS, Protection Engine for Sharepoint, Mail Security for Microsoft Exchange | ESG - Endpoint Security |
| Email.Cloud | Email Security.Cloud, Email Threat Detection and Response, Email Threat Isolation Service, Policy Based Encryption, Phishing Readiness |
ESG - Network Security |
| Proxy | ProxySG, ProxyVA, ProxyAV, Advanced Secure Gateway (ASG), Content Analysis System (CAS), SSLV, Reporter, Management Center, Integrated Secure Gateway (ISG), Web Isolation (Fireglass) |
ESG - Network Security |
| Web Security Services (WSS) | Web Security Services (Cloud), Cloud Mobility Service, Hosted Reporting Module, Cloud Services Suite, WSSA, Web Isolation (Fireglass) | ESG - Network Security |
|
Data Loss Prevention - Cloud (DLP-Cloud) |
CASB Audit, Detect, Protect, Investigate, Gatelet, Securlet, DLP Cloud Detection Service, DLP Cloud Service for Email, Data Loss Prevention Cloud Detection Service for ICAP, Data Loss Prevention Cloud Detection Service for REST | ESG - Information Security |
|
Data Loss Prevention - Core (DLP-Core) |
DLP Cloud Prevent for Microsoft Office 365, DLP Endpoint Discover, DLP Endpoint Prevent, DLP Network Discover, DLP Network Monitor, DLP Network Prevent for Email, DLP Network Prevent for Web, DLP Network Protect, | ESG - Information Security |
| Advanced Authentication | Advanced Authentication | IMS - SiteMinder-AA-VIP |
| Identity Authentication Services (IAS) | Authentication Service, Validation & ID Protection (VIP) | IMS - SiteMinder-AA-VIP |
| SiteMinder | SiteMinder (formally Single Sign On (SSO)) | IMS - SiteMinder-AA-VIP |
| Application Performance Management (APM) | Application Performance Management (APM), App Synthetic Monitor (ASM), and Application Experience Analytics (AXA) | IMS - Essentials |
| Control Compliance Suite (CCS) | Control Compliance Suite, CCS Assessment Manager, CCS Policy Manager, CCS Risk Manager, CCS Standards Manager, CCS Vulnerability Manager | IMS - Essentials |
| DX Operational Intelligence | DX Operational Intelligence | IMS - Essentials |
| Endpoint Management | Asset Management Suite, Client Management Suite, Deployment Solution, Ghost Solution Suite, Inventory Solution, IT Management Suite, Patch Management Solution, Server Management Suite, ServiceDesk | IMS - Essentials |
| Encryption | Drive Encryption (formerly Whole Disk Encryption), Encryption Management Server (formerly Universal Server), Endpoint Encryption Full Disk Encryption, File Share Encryption (formerly NetShare), Gateway Email Encryption (formerly Universal Gateway Email, Key Management Server, Mobile Encryption for IOS, PGP Command Line, PGP Viewer for Android | IMS - Essentials |
| Messaging Gateway | Messaging Gateway for Service Provider, Messaging Gateway powered by Brightmail, Messaging Gateway Small Business Edition powered by Brightmail, | IMS - Essentials |
| Service Management | Service Management, Service Desk Manager, Service Catalog | IMS - Essentials |
| Service Virtualization | Service Virtualization and Agile Requirements Designer (ARD) | IMS - Essentials |
| Test Data Manager (TDM) | Test Data Manager | IMS - Essentials |
| Unified Infrastructure Management | Unified Infrastructure Management | IMS - Essentials |
| API Gateway | API Gateway | IMS - IDM-PAM-APIM-DIR |
| Identity Manager | Identity Manager, Identity Governance, Identity Portal, Identity Suite | IMS - IDM-PAM-APIM-DIR |
| Privileged Access Management | Privileged Access Management | IMS - IDM-PAM-APIM-DIR |
| Tanzu Platform | TP- CF, Hub, TP-K8's, TKGi | VMware - Tanzu |
| Tanzu Platform - Self Managed |
TP- CF, Hub, TP-K8's, TKGi | VMware - Tanzu |
| Tanzu Kubernetes Grid for Mgmt. Cluster | TKGm | VMware - Tanzu |
| Tanzu Spring Essentials- Self Managed |
Spring | VMware - Tanzu |
| Tanzu Spring Essentials | Spring | VMware - Tanzu |
| Tanzu Data | RabbitMQ | VMware - Tanzu |
*Products not listed are not covered by the Resident
Language Support
Note that Premium Support will be provided in English. Broadcom will make commercially reasonable efforts to accommodate local language requirements, when possible, during local Regional Business Hours; however, some products may only be supported in English. Refer to the Contact Support page for standard languages and business hours in your region.
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