How to request for Symantec / CA PAM Licenses

Products

• CA Privileged Access Manager (PAM)

Issue/Introduction

How to request for new licenses for PAM appliances.

Download the sysinfo and this is to be provided while requesting the license. 

Environment

Release : All supported versions of Symentec / CA PAM

Cause

This document showcases the steps to request for Symantec / CA PAM license.

Resolution

Login to the Broadcom Support portal

Open a new support ticket, with the following details (This is for requesting a license for CA PAM)

Do share the CA PAM hardware ID details for generating the CA  PAM license and if you have any existing license, share the license screenshot as well and request for the new license to match the exiting license features.

Additional Information

How to download the sysinfo, refer https://knowledge.broadcom.com/external/article?articleId=98934