CUMULATIVE POST ITMS 8.7 RTM POINT FIXES
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CUMULATIVE POST ITMS 8.7 RTM POINT FIXES

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Article ID: 261271

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Updated On:

Products

IT Management Suite Client Management Suite Server Management Suite

Issue/Introduction

This cumulative point fix contains fixes for SMP (Symantec Management Platform) and other Solutions for issues provided to customers with ITMS 8.7 RTM until next ITMS version is released/installed.

Environment

ITMS 8.7 RTM

Resolution

SMP/SMA (Symantec Management Platform/Symantec Management Agent) Fixes:

Symantec Management Agent crashes after upgrading with Unified agent upgrade policy.

259436
Software portal is getting: This page can't be displayed N/A
Deployment Solution: Quick Installer fails with "user cancelled" messages N/A
AexSVC is utilizing high memory N/A
AexSVC is utilizing high memory - updated  
Atrshost service high memory consumption  
SiteTransfer register operations do not commit transactions 264600
IPAddress.InternalParse An invalid IP address was specified warnings  
Failed validation of certificate by request errors appears in the log  
Unable to add answer file to install windows task  
Running Basic Inventory from the agent sometimes fail and breaks the persistent connection 265108
SMA - Update Configuration: access denied when used by non-admin  
ITMS 8.7 Slow performance  
The agent is not installing in DS 8.7 unattended installation  
Impossible to manually uninstall SMA using AeXNSAgent.exe /uninstall  
The Client Task Server restarting every hour  
Client Task Agent can't register using persistent connection with Remote Task Server  
Software Portal first page is not opening  
Remote Task Server committed memory grows when persistent connections are enabled  
CTA re-registers with remote TS only if task is scheduled with option Allow user to postpone  
SMA on SMP unable to get policies  
Inventory Solution Licenses Not Being Released  
The original target empty after editing the cloned target  

AD Import computers rule imports some computers with name like PCNAME$

Note for this Pointfix:
If the Customer would like to return all previously AD imported computers name without $, then need to manually execute this SQL Query below:

update d set d.[ItemName] = SUBSTRING(d.[ItemName], 1, LEN(d.[ItemName]) - 1)
from Inv_Global_Active_Directory_Details dd
join ItemResourceType irt on irt.Guid = dd._ResourceGuid
join ItemString d on d.ItemGuid = irt.Guid and d.CultureId = 0
where d.[ItemName] like '%$'   

Or perform "Full AD Computers import" rule to update imported computer names to remove $ in their names.

 

Communication Profile is not being created for a new Site Server

 


Download file:
 "SMA_SMP_8_7_POST_RTM_v12_19Dec2023.zip"
Install instructions are included in the Readme.pdf inside this attachment.

 

TS (Task Server) Fixes:

Atrshost service high memory consumption

Note:  This point fix only needs to be installed on remote Task Server(s) to address the Atrshost service high memory consumption issue if persistent connections are being used.  If persistent connections are being used, both SMA_SMP_8_7_POST_RTM_v10_17Oct2023.zip (or later. See above) and TS_8_7_POST_RTM_v4_20Sep2023.zip need to be applied to fully address the issue.  If persistent connections are not being used, only SMA_SMP_8_7_POST_RTM_v10_17Oct2023.zip (or later) needs to be installed.

 
The Client Task Server restarting every hour
 
Client Task Agent can't register using persistent connection with Remote Task Server
 
Remote Task Server committed memory grows when persistent connections are enabled
 
CTA re-registers with remote TS only if task is scheduled with option Allow user to postpone
 
SMA on SMP unable to get policies
 


Download file:
 "TS_8_7_POST_RTM_v4_20Sep2023.zip"
Install instructions:
The pointfix available in TS_8_7_POST_RTM_v4_20Sep2023.zip is for remote Task Servers and it must be installed on all remote task servers manually by running pfinstaller2.exe  



SMF (Software Management Framework) Fixes:

MD Policy shown as compliant after remediation, even if compliance rule will always return 'not detected'

261986


Download file:
 "SMF_8_7_POST_RTM_v1_14March.zip"
Install instructions are included in the Readme.pdf inside this attachment.

 

Asset (Asset Management Solution) Fixes:

Unable to order items in Edit Views

264517


Download file:
 "Asset_8_7_POST_RTM_v1_21April.zip"
Install instructions are included in the Readme.pdf inside this attachment.

 

Patch (Patch Management Solution) Fixes:

Red Hat import fails because of inability to download channel metadata files

N/A

After software update agent plug-in installation, Postpone schedule doesn't perform as per the setting N/A


Download file:
 "Patch_8_7_POST_RTM_v2_19Feb.zip"
Install instructions are included in the Readme.pdf inside this attachment.

 

ULM (Unix/Linux/Mac) Fixes:

Adding macOS 14 (Sonoma) support to 8.7 RTM

 

Linux - Basic Inventory Not Sending - being held in /opt/altiris/notification/nsagent/var/queue

 

 

 


Download file:
 "ULM_8.7_PF_v1_08Nov2023.zip"
Install instructions are included in the Readme.pdf inside this attachment.

Additional Information

Previous versions Cumulative Pointfixes:

273903 "CUMULATIVE POST ITMS 8.7.1 POINT FIXES"
249427 "CUMULATIVE POST ITMS 8.6 RU3 POINT FIXES"
198337 "CUMULATIVE POST ITMS 8.5 RU4 POINT FIXES"

Attachments

Patch_8_7_POST_RTM_v2_19Feb.zip get_app
SMA_SMP_8_7_POST_RTM_v12_19Dec2023.zip get_app
ULM_8.7_PF_v1_08Nov2023.zip get_app
Remote_TS_8_7_POST_RTM_v4_20Sep2023_1695230104922.zip get_app
Asset_8_7_POST_RTM_v1_21April_1682089952579.zip get_app
SMF_8_7_POST_RTM_v1_14March_1678881924021.zip get_app