[Manager.DeviationMetricService] Failed getting critical and dependent services com.wily.isengard.messageprimitives.service.ServiceNotFoundException: Invalid Registry Path Exception

Products

• CA Application Performance Management (APM / Wily / Introscope)

Issue/Introduction

After perform the upgrade from 10.7 SP3 HF84 to 10.8, there are several errors at log level:

2/10/23 03:36:42.998 PM COT [ERROR] [ManageDeviationCalculatorTask] [Manager.DeviationMetricService] Failed getting critical and dependent services
com.wily.isengard.messageprimitives.service.ServiceNotFoundException: Invalid Registry Path Exception
        at com.wily.isengard.messageprimitives.service.MessageServiceFactory.internalGetServiceInterface(MessageServiceFactory.java:364)
        at com.wily.isengard.messageprimitives.service.MessageServiceFactory.internalGetServiceInterface(MessageServiceFactory.java:287)
        at com.wily.isengard.messageprimitives.service.MessageServiceFactory.getService(MessageServiceFactory.java:132)
        at com.wily.introscope.soa.deviationmetrics.ManageDeviationCalculatorTask.getDependency(ManageDeviationCalculatorTask.java:233)
        at com.wily.introscope.soa.deviationmetrics.ManageDeviationCalculatorTask.getMetricSpecifier(ManageDeviationCalculatorTask.java:275)
        at com.wily.introscope.soa.deviationmetrics.ManageDeviationCalculatorTask.createCalculator(ManageDeviationCalculatorTask.java:354)
        at com.wily.introscope.soa.deviationmetrics.ManageDeviationCalculatorTask.run(ManageDeviationCalculatorTask.java:315)
        at java.lang.Thread.run(Thread.java:750)
Caused by: com.wily.isengard.util.tree.EntryNotFoundException for entry: /service/com.wily.introscope.soa.dependencymap.IDependencyMap
        at com.wily.isengard.messageprimitives.service.MessageServiceFactory.internalGetServiceInterface(MessageServiceFactory.java:365)
        ... 7 more

Environment

Release : 10.8

Resolution

Please follow this KD and let me know if you are still getting those errors.

 

https://knowledge.broadcom.com/external/article?articleId=100299