Release : 8.2.2
Raise a case to Customer Support Engineers Contact Broadcom support and with the help of Customer Support who will raise a Jira case on the other hand to the Development team (Customer Response Engineering) will help in setting the right privileges to your CWP cloud, In more detail:
The above error occurred because user "[email protected]" didn't have access to the SPE Cloud console. Instead, the user "<username>@<yourdomain.com>" had access to the SPE cloud console.
Add user "[email protected]" to the SPE cloud console. User "[email protected]" would have then received the activation email -->You need to click on the "activate" button to activate the cloud console. Once activated, the user will be able to log in to the SPE Cloud console.
If you want the access to be given to a different user, once you log in to the CWP portal using the above email id, You can add other users from the settings -> Users -> Add User.