Service failed to start "JVM exited while loading the application"

Products

• CA Process Automation Base

Issue/Introduction

Service failed to start with below Windows error popup:

The c2ow.log shows 
"JVM exited while loading the application
There were 5 failed launches in a row, each lasting less than 300 seconds.  Giving up.
There may be a configuration problem: please check the logs."

 

Environment

Release : 4.3.X

Cause

Java got upgraded during OS patch activity.

Resolution

1. Check the c2osvcw.conf file under "..PAM\server\c2o\bin" for the current java path configured.
2. Verify the mentioned path is valid or not.
3. If not update the above file with correct java path as mentioned here.