UIM - Event log related alert was not generated

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)
• CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)
• CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)

Issue/Introduction

It was found that there were Microsoft-Windows-Resource-Exhaustion-Detector events in the server's event log however there was no ticket generated.

 

Environment

Release : 20.4

ntevl: 4.34

Resolution

In this use case the ntevl probe was installed on non-English locale and it was also observed the ntevl probe is capturing the warning message as information.

Example

 

Below configuration is required for this use case 

 

(Optional) Configure Language Strings in Non-English Locales

Note:

 

Additional Information

UIM : ntevl : does not recognize Level of Windows Event log.