UIM/OC upgrade preparation for upgrading to 20.4 CU5

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

I am preparing to perform the upgrade to CU5 tomorrow night (December 1) beginning at 7 PM MT.  I am waiting on final approvals which will be a go\no go tomorrow afternoon.  We did this in our test UIM and it went fine.  I will be following these steps:

FOR UIM DEPLOYMENT:

• Verify snapshot of the primary hub and the OC server in case a backout is needed.
• Download the installer files to the UIM Primary Server
• Ensure the files setupCAUIMServer and uimserverpackages.zip are in the same location
  On Windows,
• Run the installer setupCAUIMServer.exe
• Verify that Admin Console is working, that the alerts are being processed, that the data_engine is connecting, that OC is working properly, and that the queues are processing data
 

FOR OC DEPLOYMENT:

• Download the installer files to the UIM Primary Server
• From the Primary hub, run the installer oc-installer-20.4.5-windows_x64.exe
• Select the OC robot machine which is a child of the Primary
• Verify that OC is running and processing data

Environment

• Release: 20.4 CU5
• MS SQL Server 2016 SP3, Enterprise Edition

Cause

- Guidance

Resolution

DX Unified Infrastructure Management - Cumulative Updates & Patches

Here are some things to watch out for during/after CU5 upgrade:

DX UIM 20.4 CU5 Report Scheduler Error
https://community.broadcom.com/enterprisesoftware/discussion/dx-uim-204-cu5-report-scheduler-error

OC Login Issue
There is an OC login issue where you can't login to OC after the upgrade if the usage_metering probe is not activated.
- This issue is fixed by UIM 20.47 OC webapp. (ump_operatorconsole-20.4.7.zip) available on the download site listed above.

 

Also, here is a checklist and full planning document you can use and follow for more extensive overall coverage when installing/upgrading 20.4:
DX UIM Upgrade Guide and Pre-Planning Checklist for 20.4