Clarity SMTP and TLS

Products

• Clarity PPM On Premise

Issue/Introduction

Is it possible to use an SMTP server in Clarity that requires TLS?

Environment

Release: 15.9.3

Resolution

In Clarity 16.0.0 and higher, it is possible to specify the port for the SMTP server (in 15.9.3, the port must be 25).

However, Clarity will not issue a STARTTLS command (regardless of port configuration), so TLS is not currently supported.

This functionality can be requested as an enhancement.

Additional Information

How Can I Change SMTP Server Port for Clarity Mail Notifications?

Enhancement Requests:

• Questions or suggestions regarding the future Clarity roadmap? Product Management Office Hours details
• Enhancement Requests for Clarity