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Clarity SMTP and TLS

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Article ID: 253847

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

Is it possible to use an SMTP server in Clarity that requires TLS?

Environment

Release: 15.9.3

Resolution

In Clarity 16.0.0 and higher, it is possible to specify the port for the SMTP server (in 15.9.3, the port must be 25).

However, Clarity will not issue a STARTTLS command (regardless of port configuration), so TLS is not currently supported.

This functionality can be requested as an enhancement.

Additional Information

How Can I Change SMTP Server Port for Clarity Mail Notifications?

Enhancement Requests: