Relay access denied error for scheduled email reports from cabi

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)
• CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)

Issue/Introduction

Not able to send scheduled cabi reports via email

SMTP email settings are done as per below KB

Where is the SMTP email setting for scheduled reports in Cabi for UIM 20.3

 

 

 

Environment

Release : 20.3 /20.4 x

Resolution

Can see Relay access denied errors in CABI messages tab for the scheduled reports execution for some email addresses configured 

Allowing the blocked email addresses on the smtp server end allows the scheduled reports to be emailed correctly