AIOps RESTMon 2.2 on VM is not ingesting alarms in DX OI on-prem
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AIOps RESTMon 2.2 on VM is not ingesting alarms in DX OI on-prem


Article ID: 250749


Updated On:


DX Operational Intelligence


Restmon2.2 is not ingesting alarms in DX OI on-premise 

In restmon.log the below errors are reported:

2022-09-13 14:40:50,539 [TopologyBatch Publisher-Thread - 8] ERROR TopologyBatchPublisher:405 - bmc_discovery~~bmc_discovery - Tas query failed with exception,  No AuthorizationView available for user 'null', -

2022-09-13 19:18:18,610 [pool-6-thread-4] ERROR AlarmBuilder:130 - obm_push~~obm_push - Fetch from cache has failed with exception java.util.concurrent.ExecutionException: java.util.concurrent.ExecutionException: java.util.concurrent.ExecutionException at at at$LocalLoadingCache.getAll( at 

2022-09-13 23:59:22,109 [Stream-Process-Thread - 2] ERROR ProfileHandler:43 - obm_push~~obm_push islive = false as further processing could not be completed with in the given duration.


- RESTMon 2.2

- DX Operational Intelligence on-premise


In RESTMon 2.2 we replaced the DB local with a new microservice (ODC lifecyclemanager) that needs to be deployed in DX OI, this is a new prerequisite for RESTMon 2.2


1. Download latest RESTMon version from the support site 

2. Deploy ODC lifecyclemanager microservice in DX Platform setup as per documentation:

Additional Information