Symantec Enterprise Division Software Upgrade Templates & Run Books

Products

• Advanced Secure Gateway Software - ASG
• Content Analysis Software
• ProxySG Software - SGOS
• SSL Visibility Appliance Software
• Reporter
• Web Isolation
• Malware Analysis
• ISG Content Analysis
• ISG Proxy
• Data Loss Prevention
• Endpoint Protection
• Endpoint Detection and Response
• Protection Engine for NAS
• Protection Engine for Cloud Services
• Cloud Secure Web Gateway - Cloud SWG

Issue/Introduction

Please select the run book or template to assist you with planning your upcoming upgrade:

 

Product Name	Division	Link to Template/Runbook
Proxy Family	SED	https://knowledge.broadcom.com/external/article/248317
Data Loss Prevention	SED	https://knowledge.broadcom.com/external/article?articleId=247415
Symantec Endpoint Protection	SED	Upgrade best practices for Endpoint Protection 14.x
Symantec Endpoint Detection and Response	SED	Important information about upgrading
Symantec Protection Engine	SED	Upgrading to Symantec Protection Engine 8.2.2
WSS Agent (WSSA) endpoint client	SED	WSS Agent (WSSA) software Upgrade Plan

 

Resolution

Refer to the above knowledge documents to assist with your written upgrade plans.