Unable to load the ProxySG UI Management Console

Products

• ProxySG Software - SGOS

Issue/Introduction

Accessing the management console directly in a web browser fails. User observes the following:

Environment

• All the prerequisites from KB article 169081 are met, but UI still fails to load.

   

Cause

Incorrect Java network settings. Instead of direct communication, Java is configured to use proxy.

Resolution

1. Open "Configure Java" application on your workstation
2. Under "General" tab, click on Network Settings
3. Select "Direct connection" and click OK
4. Restart your web browser

Note: Please look into the KB article below if you are getting "Error: Unsigned application requesting  unrestricted access to system" when trying to execute JNLP launcher

https://knowledge.broadcom.com/external/article/252815/unable-to-launch-the-proxysgedge-swg-jav.html