Send UIM alarm to Microsoft Teams Chat

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)
• CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)
• CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

Do you have any documentation that shows how we can send an alarm from UIM to a Microsoft Teams chat?

Environment

Release: 20.4
Component: messagegtw

Cause

guidance/documentation request

Resolution

Example payload:

<payload>
   text = "${message.udata.severity}.${message.udata.nimid}.${message.udata.hostname}.${cs.name}(${cs.ip}).${ci.description}.${ci.name}: ${message.udata.message}"
</payload>

messagegtw (Message Gateway)

UIM - messagegtw support for UIMAPI alarms using webhooks
https://knowledge.broadcom.com/external/article/195520/uim-messagegtw-support-for-uimapi-alarm.html

This may also help as a reference even though its UIM-ServiceNow Integration.

How to configure the messagegtw probe for UIM-ServiceNow integration
https://knowledge.broadcom.com/external/article/144866

Customer successfully used the messagegtw to integrate with Microsoft Teams chat.

Additional Information

Customer successfully used the messagegtw to integrate with Microsoft Teams chat.