UIM - messagegtw support for UIMAPI alarms using webhooks

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Article ID: 195520

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Updated On:

Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

The messagegtw probe is configured correctly and it's working fine with all probe alarms (snmptd, cdm, logmon, net_connect, processes etc.)
All alarms are processed by the webhook AO Rule and published to servicenow. 

However, the alarms generated with uimapi - so coming from wasp (without any dev_id/met_id) - are not sent to the ServiceNOW.
(we use this to publish Mainframe alarms via UIMAPI > Messagegtw > servicenow)

Does messagegtw support publishing UIMAPI (wasp) alarms to external application using webhooks? 

Environment

UIM 9.2 20.x

Probe: messagegtw 1.29

Resolution

The messagegtw probe support code does not support handling alarms generated by the wasp